1. The registry's role
The registry is neutral. We do not assess claims of entitlement to a name, but we provide data, lock domains while proceedings are ongoing, and implement valid decisions.
2. Resolution routes
- Negotiation. First contact the domain owner through the sponsoring registrar. Many disputes are settled without a formal process.
- Mediation or arbitration. The parties may agree to resolve the dispute through an alternative dispute resolution body in Indonesia under Law No. 30 of 1999.
- Courts. Claims may be filed with the competent court, including the Commercial Court for trademark cases.
3. Grounds for a claim
A complainant generally needs to show that:
- the domain name is identical or confusingly similar to a trademark or name in which they hold rights;
- the registrant has no rights or legitimate interests in the name; and
- the name was registered and is being used in bad faith.
Using a name for fan pages, reviews, or criticism that is non-misleading and non-commercial may constitute a legitimate interest.
4. Lock during a dispute
Upon a written request from a dispute resolution body or court, the registry locks the domain against transfers and registrant changes until the case is closed. The domain remains active in DNS unless ordered otherwise.
5. Implementing decisions
The registry implements final court judgments, arbitral awards, or written settlements between the parties ordering the cancellation, transfer, or deletion of a domain. Implementation is carried out through, or with notice to, the sponsoring registrar.
6. Contact
Send case notices and copies of decisions to legal@domain.site.ink.